Once you are enrolled in the Medical Plan, you and your eligible dependents will be issued a Cigna electronic membership card that will include the Cigna reference / ID number, Account (Group) number, Prescription drug RX details when in the United States, Cigna 24/7 phone numbers and email addresses to make general inquiries, request guarantees of payment and assist with filing medical claims.
You can print or download a copy of your Cigna electronic membership card from your Cigna Personal Webpage Account or by downloading the Cigna Health Benefits App.
Note: To help the environment, it is the policy of Cigna to not issue plastic cards for new or existing participants.
To manage your AIARC medical benefits, you will need to activate your Cigna Personal Webpage Account. By logging in to your Cigna Personal Webpage, you will be able to:
The Cigna Health Benefits App provides quick access to your Cigna personal webpage account from your smartphone or tablet. To access your Cigna account from the Health Benefits App, you will need to first activate and set up the login credentials for your Cigna Personal Webpage account.
Download the Health Benefits App from the Apple App Store℠ or Google Play™ for Android. For guidance on downloading the app, refer to the Cigna Benefits App Manual.
Cigna’s Global Telehealth Service is offered via the Cigna Wellbeing App and will provide you with access to schedule a same-day consultation with doctors around the world by phone or video for non-emergency health issues and prescriptions. The primary advantages of using this service are:
To learn how to access and set up your Cigna Wellbeing App account on your phone, refer to the Wellbeing App Guide.
